Privacy Policy

This Privacy Policy outlines the commitment of Silver Fox Casino to protecting the personal information of our Australian players. We are dedicated to maintaining the confidentiality and security of the data collected from users of our services. This document explains how we collect, use, store, and protect personal information in compliance with applicable data protection laws. Our approach is designed to ensure transparency and provide control over personal data.

Information We Collect

To provide a secure and efficient gaming experience, Silver Fox collects certain information during account registration and subsequent use of the platform. This data is essential for account operation, security, and regulatory compliance. The information is gathered directly when provided by a user or automatically through interaction with our services. We only collect data that is necessary for the purposes outlined in this policy.

Types of Data

We may collect and process various types of information, which can be grouped as follows:

Personal Identification Data: This includes full name, date of birth, and residential address.
Contact Data: This covers email addresses and telephone numbers used for communication and account verification.
Financial Data: Information related to payment methods, such as masked credit card details, e-wallet account information, and transaction histories.
Technical Data: This involves details like IP address, browser type and version, device information, and other technology on the devices used to access the platform. For more details on our commitment to safe gaming, see the Silver Fox responsible gambling page.
Usage Data: Information about how the website and games are used.

How We Use Your Information

The information collected serves several key purposes, all aimed at delivering a secure, reliable, and personalised service. Primarily, we use this data for account administration, which includes processing deposits and withdrawals, and verifying identity as required by our Curacao eGaming licence. It also allows us to provide customer support and communicate important updates regarding the account or our services. Furthermore, data may be used for marketing purposes, from which users can opt out at any time.

Data Security and Storage

Protecting player information is a top priority. We implement robust security measures, including 256-bit SSL encryption, to safeguard data against unauthorised access, alteration, or disclosure. All personal information is stored on secure servers with restricted access. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

Silverfox does not sell or rent personal information to third parties. However, we may share data with trusted partners to perform essential functions. This includes payment processors to facilitate transactions and regulatory bodies when required by law. Any third party we work with is required to maintain the same level of data protection and security that we provide. Information is only shared to the extent necessary to provide the requested services.

Your Rights and Choices

Players have specific rights regarding their personal data. Everyone has the right to access the information held about them and to request corrections if any details are inaccurate or incomplete. Individuals can also request the deletion of their data, subject to any legal obligations we may have to retain it. To exercise any of these rights, players can visit the Silver Fox online casino AU or contact our support team directly. We are committed to processing all requests in a timely and transparent manner.

Contact Us

If there are any questions or concerns about this privacy policy or the handling of personal data, please do not hesitate to contact our customer support team. Enquiries can be directed to support@silverfoxcasino.com for a detailed response.